Appliances connected and certified, leaks made safe, existing work inspected. Every gas job leaves with a Certificate of Compliance, which is your proof it was done under licence.
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Every gas job done by a licensed fitter in NSW must come with a Certificate of Compliance. It records what was done, that it was tested, and the licence it was done under.
It is worth understanding why that piece of paper matters. Insurers ask for it after any incident involving gas. Anyone buying your house will want it. And it is the simplest check there is on whether the person who worked on your gas was allowed to.
Gas is also the area where unlicensed work does the most harm. It is illegal in this state, it will void a home insurance claim, and unlike most bad plumbing the consequences are not limited to water damage.
So we issue one on every gas job as a matter of course, at no charge, without being asked. If gas work has been done at your place and you were never handed one, that is worth looking into, and we can inspect and test what is there.
No switches, no power points, no phone indoors. Open what you pass on the way out, turn it off at the meter if you safely can, then ring us from outside.
Open the house up, get everybody outside, touch nothing electrical on the way past, and ring from outdoors.
Turn the gas off at the meter if you can reach it safely. If it sits behind the smell, leave it and get out.
A licensed gas fitter answers when you ring us, and where the network's emergency crew is the right first call we will say so rather than take a booking.
It is not a grey area and it is not a formality. Unlicensed gas work is illegal in NSW and there is no small-job exemption for any part of it.
It also cannot be certified, then or afterwards, which means it leaves no record that anything was ever tested.
That is a problem for an insurance claim and a problem at sale, quite apart from the safety of it.
Ask for the licence number and search the NSW Fair Trading register. It takes under a minute and it settles the question completely.
Ours is 368473C. Anybody legitimate will give you theirs without hesitating, because it is a normal thing to be asked.
Doing it beforehand is worth far more than doing it afterwards, when the work is already behind a wall.
It states what was done, that it was tested, and under whose licence. It is legally required and it cannot be recreated later.
Keep it with the property papers rather than in a folder of receipts. It is what an insurer asks for after an incident and what a conveyancer asks for at sale.
If it does not arrive, ask for it. It is not an optional extra.
If gas work was done and no certificate was ever issued, there may be a reason worth knowing about, and there may simply be a lost document.
The fitter keeps their own copy of what they lodged, so a reissue is usually possible and usually fast.
Where nothing can be found, we can inspect and test the current installation and certify its present condition, which is a different document and a useful one.
Combustion checked, heat exchanger inspected, ventilation confirmed. An appliance that lights and gets hot tells you nothing about whether it is burning cleanly.
That is the difficulty with gas heating. There is no symptom to prompt anybody, which is why servicing is a schedule rather than a response.
Book it in autumn rather than in the first cold week, when every gas fitter in Sydney is already booked out.
Adding an appliance is a calculation against total demand rather than a connection. The line has a capacity and so does the meter.
The input rating on the appliance plate is the number the calculation runs on, and a photograph of it is enough to start.
Where the sums do not work, appliances starve each other, and a burner that drops off whenever somebody runs a shower is nearly always this rather than a faulty appliance.
Whether it includes testing the existing installation, whether it includes the certificate, and whether the appliance is supplied or connected only.
Those three account for most of the difference between two quotes that look far apart, and none of them is a difficult question to ask.
A quote that answers them plainly is worth taking seriously.
Certifying a new appliance on a line losing pressure elsewhere achieves nothing, so the existing installation gets tested as part of connecting anything new.
That occasionally finds something, and when it does we tell you before doing the work rather than after.
It is why a straightforward appliance swap sometimes turns into a slightly longer conversation.
Sizing for the run and the load, a pressure test, installation to the manufacturer's instructions, correct clearances, correct flueing, and ventilation matched to the appliance and the room it sits in.
Each of those is specified somewhere rather than judged on the day, which is the reason gas work can be certified at all.
It is also why unlicensed work is such a poor bargain. It looks the same when it is finished, and the difference only shows up in circumstances nobody wants.
The licence number, whether the quote includes testing the existing installation, and whether a compliance certificate will be issued and when.
All three are ordinary questions with ordinary answers, and asking them is not a sign of distrust. It is how the system is meant to work.
Anybody who hesitates over any of the three has told you something worth knowing before the work rather than after.
Agreed in writing before we start. These are indicative 2026 ranges. The Certificate of Compliance is included on every gas job and is never charged as an extra.
Any hour. Isolated and made safe first, then diagnosed properly.
Cooktop, oven, heater or bayonet onto an existing point, tested and certified.
Priced on the length of the run and what it has to get through.
Where work was done and no compliance certificate was ever issued.
On every gas job. Legally required, and never charged for here.
On a suspected leak the supply is isolated first. Diagnosis and pricing come after the property is safe.
Pressure and combustion tested as the job requires, with the heat exchanger and ventilation checked on any heater.
To the Australian Standards, by a licensed gas fitter, at the price agreed in writing beforehand.
Tested again on completion and your Certificate of Compliance issued on the spot, at no charge.
Get everyone outside, avoid anything that could spark, and ring us from outdoors. A licensed gas fitter answers at any hour and we treat it as urgent.
Call 1300 381 569Stop reading and act. Do not touch a light switch, a power point or anything that could spark, and do not use a phone inside the building. Open doors and windows on your way out, turn the gas off at the meter if you can safely reach it, get everyone outside, and ring from outdoors. We answer 24 hours. A gas smell is the one plumbing problem where waiting until morning is never the right call.
It is a document a licensed gas fitter must issue for gas work in NSW. It records what was done, that it was tested, and who did it under which licence. It matters for three separate reasons: it is legally required, insurers ask for it after any incident involving gas, and anyone buying your house will want it. It is also the simplest possible check on whether the person who did your gas work was actually allowed to. It costs nothing extra and we issue one on every gas job without being asked.
It is worth taking seriously. It may mean the work was done by someone not licensed to do it, which is illegal in NSW and can void your home insurance. It also means there is no record that the installation was ever tested. We can inspect and test existing gas work and tell you plainly what condition it is in. If it is sound we will say so; if it is not, you will know before something goes wrong rather than after.
Ask for the licence number and search it on the NSW Fair Trading public register. It takes about a minute. Ours is 368473C. Gas work carries real consequences when it is done badly, so this is not an unreasonable thing to ask of anybody, and a tradesman who is annoyed by the question has answered it.
Yes, and by law it has to be a licensed gas fitter. We connect cooktops, ovens, heaters, bayonets and outdoor points, test the work, and issue the compliance certificate on completion. If the existing line will not carry what the appliance needs, we say so before installing rather than afterwards, because an undersized supply shows up as an appliance that never quite performs.
Worth having looked at before you rely on it for a winter. Gas heaters need the combustion checked, the heat exchanger inspected and the room ventilation confirmed. A cracked heat exchanger can put carbon monoxide into the room, and carbon monoxide has no colour, no smell and no taste at all, so nothing warns you. Testing is quick and it is the only way to know.
A leak test and make-safe is $200 to $450. Connecting an appliance to an existing point is $250 to $550. A new gas point is $450 to $1,200 depending on the run. Inspecting and testing existing gas work is $180 to $350. The Certificate of Compliance is included on every gas job and is never charged as an extra.
Tell us what the appliance is. And if gas work has been done at your place and you were never given a compliance certificate, say so, because that is worth checking.
Price agreed in writing first, tested on completion, and the certificate in your hand before we leave.
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